Live Scan - Frequently Asked Questions
1. What is Live Scan?
2. Why do I have to be fingerprinted?
3. I was just fingerprinted last year, month, week, yesterday; do I have to do it again?
4. What do I need to bring?
5. How long will it take for my results?
6. How do I check my results?
7. What can I do if there is no response?
8. What if there is no record of my Live Scan?
9. How do I get a copy of my personal criminal history, “Record Review”?

What is Live Scan?
Live Scan is an inkless fingerprinting process that electronically transmits fingerprint records to the California Department of Justice in a matter of seconds. Live Scan technology replaces the process of recording fingerprints using messy ink, and shortens the process of background clearances to a matter of days instead of weeks or months. Prints submitted through the Live Scan process allows the DOJ to coordinate any additional processing that is necessary such as forwarding the prints to the FBI.

Why do I have to be fingerprinted?
At this time fingerprinting is the most reliable method of identifying a person and tracking their records, weather it is employment, licenses, permits or criminal records.
Laws have been passed to protect the public, maintain security of various types of government agencies, and to maintain the integrity of school employees and school volunteers.
The law under many of the state codes, such as the penal code, vehicle code, business and professions code and education code require that when hiring employees and volunteers, that each person passes a fingerprint background check. In the case of school districts, all persons having direct contact with school children must be fingerprinted for the protection of the children.  

I was just fingerprinted last year, month, week, yesterday; do I have to do it again?
Yes! Due to the privacy laws there is no sharing of information allowed. The person receiving your background information must have been cleared by the Department of Justice prior to obtaining the records.
Because the law requires each of these agencies to do background checks, you must be fingerprinted for each agency that you are making application to. This includes volunteers at schools and churches. It is not uncommon for a person to be finger printed several times in a year.
As an example; you apply to be a substitute teacher at Moreno Valley Unified School District, you have passed your Real Estate License exam and decided that it would be helpful to be a Notary Public to go along with your real estate license. You have been contacted by your child’s school in Moreno Valley and asked to volunteer on the class field trips that are coming up soon; of course you will volunteer at the school.
You will need to be fingerprinted for;
1.      Moreno Valley Unified School District
2.      Department of Real Estate
3.      Secretary of State (Notary Public)
4.      Your child’s school

What do I need to bring?
To be Live Scan fingerprinted you will need to provide a completed Request for Live Scan form for your specific need and a current valid photo ID. Examples of acceptable identification are:
• California Driver's License
• California DMV identification Card
• Valid out-of-state Driver's License
• Military ID
• Passport
• Resident Alien Card
• Immigration Card
• Green Card

How long will it take for my results?
You, your employer, or organization should receive your Live Scan Results within 7 to 10 days. Valley Live Scan is not responsible for the result of your Live Scan submission. Please allow a minimum of seven days before making a status inquiry. Applicants should check first with the agency that requested the background review since the Department of Justice sends results directly to the applicant agency. Requests that require manual processing of criminal history information, such as those involving pre-1945 cases, also may delay the reporting of results.

How do I check my results?
A 24-hour Automated Telephone Service is available from the Department of Justice at 916-227-4557. If a requesting agency does not have results yet and digital Live Scan fingerprints were submitted, you can use the automated telephone system to check on your submission. You will need the following information:
1. Your date of birth
2. The 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks.
3. The ATI number always appears in the following sequence:
o 1 Letters
o 3 Numbers
o 3 Letters
o 3 Numbers

What can I do if there is no response sent to myself, my employer or the requesting agency?
The California Department Of Justice asks that the Person or Agency that requested the background check file an Applicant Fingerprint Transaction Follow-up Request form to them via fax at (916) 227-2000, so that they may track a missing Applicant record. Please be advised that this form is not to be used for updating an Agency's current criminal history information or any other record keeping purpose.

What if there is no record of my Live Scan?
If you have called the automated number and it has "no record" of your live scan. You can fill out the Department of Justice Applicant Fingerprint Transaction Follow-up Request form.

How do I get a copy of my personal criminal history, "Record Review"?
• Individuals have the right to request a copy of their own criminal history record from the DOJ to review the information for accuracy and completeness.
• DOJ Personal Record Review Instructions.
• A written request must first be submitted to the DOJ.
• Print and prepare the "Application to Obtain Copy of State Summary Criminal History Record" form.
• Print and prepare the "Request for Live Scan Service Form" for Record Review.
• Requests from third parties are not permitted.